Welcome to CookWoW ("we," "our," "us"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.
1. Information We Collect
We may collect information about you in a variety of ways. The information we may collect on the platform includes:
- Personal Data: Personally identifiable information, such as your name, email address, and demographic information, that you voluntarily give to us when you register with the platform.
- Financial Data: Data related to your payment method (e.g., valid credit card number, card brand, expiration date) that you provide when you purchase, order, or subscribe. We store very little, if any, financial information that we collect. Instead, all financial information is stored by our payment processor, Tap.
- User Content: Information, recipes, videos, and other content you upload or post to the platform.
- Derivative Data: Information our servers automatically collect when you access the platform, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the platform.
2. Use of Your Information
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the platform to:
- Create and manage your account.
- Process your payments and subscriptions.
- Email you regarding your account or order.
- Enable user-to-user communications.
- Fulfill and manage purchases, orders, payments, and other transactions.
- Generate a personal profile about you to make future visits to the platform more personalized.
- Monitor and analyze usage and trends to improve your experience with the platform.
- Protect the platform from fraud, spam, and abuse.
3. Disclosure of Your Information
We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
- By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
- Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing (Tap), data analysis (Google reCAPTCHA), and hosting services (Firebase).
- User Profiles: Chef profiles, including name, specialty, and bio, will be visible to all users of the platform.
4. Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
5. Your Rights and Choices
You have certain rights regarding the personal information we hold about you. You may at any time review or change the information in your account or terminate your account by accessing your account settings on the platform.
Contact Us
If you have questions or comments about this Privacy Policy, please contact us at: info@cookwow.fun